THESE GENERAL TERMS AND CONDITIONS OF THE AMSTERDAMSE BOSTHEATER, LOCATED AT DUIZANDMETERWEG 7, 1182 DC AMSTELVEEN, HEREBY CALLED ‘THE ORGANIZATION’, APPLY TO AGREEMENTS ENTERED INTO BY THE ORGANIZATION WITH VISITORS OF THE AMSTERDAMSE BOSTHEATER, FURTHER CALLED ‘THE EVENT’.
These general terms and conditions have been translated from the Dutch terms and conditions overview. In case of (spelling) errors or differences, the Dutch general terms and conditions always apply.
1.1 These general terms and conditions apply to every agreement in the context of the visit to the event and the purchase of all admission tickets for this between the visitor to the event and the organization, regardless of how it is concluded. By purchasing and/or using a ticket and/or entering the location of the event (as well as spaces, areas around it or that are part of the complex, hereinafter collectively referred to as: the ‘event location’), the visitor agrees to the content of these general terms and conditions.
1.2 The event or the event location may have its own general terms and conditions or house rules, which apply inaddition to these general terms and conditions and can be found on the website(s) of the organization and/or at the event location. By purchasing the ticket, the visitor also agrees to these house rules and general terms and conditions in advance.
1.3 The organization can change these general terms and conditions in whole or in part at any time. Visitors will be informed of the changes in good time because the organization will report this on the relevant website(s) of the organisation. If the visitor does not inform the organization in writing within 10 (ten) working days that he cannot agree with the changes on the grounds of reasonableness and fairness, the visitor will be deemed to have agreed to the changes.
1.4 The invalidity of any provision of these general terms and conditions does not affect the validity of the other provisions.
1.5 The organization explicitly rejects the applicability of general terms and conditions of the visitor.
2.1 The agreement between the organization and the visitor for the purchase of tickets is concluded after an order for one or more tickets has been placed at (a (advance) sales address) engaged by the organization.
2.2 An order placed is irrevocable and the visitor cannot change the agreement after that moment. The organization reserves the right at all times to refuse orders or to impose additional conditions.
2.3 Information, such as announcements and quotations, with regard to the event and/or tickets will be presented orprovided as accurately as Due to additional costs of, for example, reservation, payment and/or delivery, prices for tickets may be higher than the prices printed on the tickets by the organization. The organization accepts no liabilityfor any inaccuracies or omissions in the information provided for this purpose.
3.1 When entering the event location, the visitor must have a valid ticket and a valid proof of identity.
3.2 A ticket is issued to the visitor once and only provides the holder of the ticket (one-off) access to the event and the event location.
3.3 CTS Eventim Nederland V. (eventim.nl) and Voordemensen are the ticketing providers in the Netherlands engaged by the organization. Tickets are only available on the website(s) of the organization and the exclusive presale point of the event. Only purchase at a recognized presale address guarantees the validity of the ticket. The burden of proof in this respect rests with the visitor.
3.4 The tickets will be sent to the visitor before the start of the event, provided that the purchase price for the tickets has been paid. After receipt of the tickets ordered, they must be checked for correctness by the If the purchasedtickets have not been received on time by the relevant visitor, or if defects or errors are found in the tickets, the visitor must contact the organization in writing (by letter or e-mail). If a ticket consists of a barcode provided by or on behalf of the organization, which is provided to the visitor via electronic communication (e.g. e-mail), the visitor must ensure that this ticket can actually and securely be used via electronic communication. provided. The organization does not guarantee the confidentiality or receipt of the ticket.
3.5 The tickets are and remain the property of the From the moment the ticket is made available to the visitor, the visitor bears the risk of loss, theft, damage or misuse thereof. The organization does not accept any liability for loss or damage of tickets for any reason whatsoever. In the event that the organization is requested by the visitor for replacement tickets, the organization is entitled to refuse this or to charge costs for this.
3.6 The visitor is not permitted to (re)sell the tickets for commercial purposes or to provide them to third parties or to refer to the tickets in commercial communications.
3.7 If the visitor makes his ticket available to third parties free of charge and not for commercial purposes, the visitor isin that case obliged to impose all his obligations under the agreement with the organization or these general terms and conditions on those third parties without prejudice. The visitor guarantees that the aforementioned third parties (will) comply with all those obligations.
4.1 Visitors enter the event location and attend the event at their own The organization is not liable for loss, theft or damage to visitors’ belongings.
4.2 The organization is not responsible or liable for any damage as a result of the cancellation, changes or deviations in (the content of) the program of the event, nor for any other damage, for whatever reason, which is directly or indirectly the result of acts or omissions of the organization and/or the event location, of persons in (one of) theiremploys, or of other persons employed by or on behalf of (one of) them, or of third parties, during the event or in connection with the stay at the event location, unless the damage is the result of intent or gross negligence on the part of the organisation.
4.3 If and insofar as, despite the foregoing, the organization should be liable towards the visitor on whatever groundsfor any damage suffered by the visitor, this liability is at all times limited to direct – and therefore not indirect orimmaterial – damage up to the amount , which will be paid out under the civil liability insurance of the organization, and only if it is legally obliged to do so. In such a case, the organization is also only liable if the visitor immediately informs the organization in writing of the shortcoming, whereby a reasonable period is also set to still comply with theobligation and if the organization continues to fail after that notice of default. in the fulfillment of that obligation.
4.4 The visitor is aware that loud music may be played during the The organization advises visitors to wear hearing protection at the concerts and to regularly go to an environment where no music is played in order to give the hearing a rest.
5.1 In these General Terms and Conditions for Visitors, force majeure is understood to mean, in addition to what is understood in this regard by law and jurisprudence, all external causes foreseen or unforeseen, over which the organization cannot exert influence, but as a result of which the organization is unable to fulfill its obligations. come. Force majeure is understood to mean, among other things: bad weather conditions, nuisance, inconvenience and/or unlawful acts caused by third parties, including other visitors and/or the performing artists, due to maintenance work, due to the improper functioning of facilities, due to the presence of the free persons and/or objects that obscure theirview, due to simultaneous events, and/or due to the allocation and division of standing or seating places. Errors made by third parties in, for example, announcements, communications and/or quotations with regard to the event also fall under force majeure. In the event of force majeure, there is no right to a refund and/or compensation.
5.2 In the event of force majeure in the broadest sense of the word, including in this context expressly understood bad and/or dangerous weather conditions (including heavy rain, hail, thunderstorms, lightning or storm), illness and/or cancellation of the artist(s), strikes, fire, etc., the organization has the right to postpone the event to a later date or tocancel the event in its entirety.
5.3 If the event has to be canceled by the organization as a result of or in connection with force majeure (as described in articles 5.1 and 5.2) before or after it has started, visitors can convert their tickets to another performance date of the relevant event. If there are no other performance dates of the event or no capacity is available for the other performancedates, the tickets will be refunded. This refund will only be made if the event is canceled before the start of the event orif the event’s playing time is less than 50% of the scheduled playing If the event is canceled after 50% of the scheduled playing time, no refund of entrance fees and/or costs incurred is possible. Service costs and other damage will also not be reimbursed.
5.4 If the event is moved to another date by the organization as a result of or in connection with force majeure (as described in Articles 5.1 and 5.2), the admission ticket will remain valid for the new date on which the event will take place. If the visitor cannot or does not want to visit the event on the new date, he is entitled to hand in his admission ticket to the organization or to a (advance) sales address against a refund of the purchase price (service costs excluded).If the visitor is unable or unwilling to attend on the new date, he must inform the organization of this as soon as possible, but in any case two weeks before the start of the new planned date of the event. In doing so, he must provide the organization with the necessary information regarding the purchase of the admission ticket. Service costs or other damage will never be reimbursed. The visitor is also not entitled to (replacement) access to another event.
6A.1 Visitors must comply with the house rules of the event location and the regulations and instructions of the organization and competent authorities. If the organization deems this reasonably necessary to maintain peace and orderduring the event, in any case if public order or safety is endangered during the event, it has the right to deny the visitor (further) access to the event. and/or remove it from the event location.
6A.2 To enable the organization to comply with its legal obligations, visitors must be able to identify themselves on request. This applies, among other things, in the context of the Licensing and Catering Legislation, which means that no alcohol is served to visitors under the age of 18. The organization reserves the right not to serve alcohol to a customer who is old enough to buy alcohol, but comes together with friends who are not yet 18, while it is clear that the alcoholis also intended for them. It is also not allowed for visitors under the age of 18 to consume alcoholic beverages they have brought with them.
6A.3 Digital cameras and telephones with a camera may be taken to the event location, (digital) video cameras/camcorders and other (sound) recording equipment are not permitted.
6A.4 Registration of the event without the express prior written consent of the organization in any form whatsoever, including professional photography, filming and making sound and/or image recordings for commercial purposes, is prohibited, as is emphasis of and/or or copying from the program (booklet), posters and other printed matter.
6A.5 Furthermore, the following items are not permitted at the event location: (folding) chairs, stools, inflatable objects, umbrellas and parasols, drugs, fireworks, (fire)arms, dangerous objects and professional photo, film and other recording equipment. Whether professional equipment is used is solely at the discretion of the organization. The organization will confiscate (or have confiscated) unauthorized items at the entrance. Legal valuables can be picked up later. Illegal items will be handed over to the police.
6A.6 Smoking is not allowed in the grandstand, smoking is only allowed on the side paths and at the top of the grandstand.
6A.7 It is not permitted to crowd surf, make fire(s) and/or carry out commercial activities at the event location, and/ormake offensive, discriminatory or insulting statements in any way or to wear such signs or spread. Wearing football shirts, motorcycle club clothing and other clothing with group-specific texts is not allowed.
6A.8 Pets are allowed in the theatre, provided they do not cause a nuisance to other visitors and theater staff and do notdisturb the performance or performance. If this does happen, they must leave the stands immediately.
6B.1 Visitors must comply with the house rules of the event location and the regulations and instructions of the organization and competent authorities. If the organization deems this reasonably necessary to maintain peace and orderduring the event, in any case if public order or safety is endangered during the event, it has the right to deny the visitor (further) access to the event. and/or remove it from the event location.
6B.2 Persons under the age of 16 will only be allowed access if they are accompanied by a person aged 18 or over.
6B.3 To enable the organization to comply with its legal obligations, visitors must be able to identify themselves on request. This applies, among other things, in the context of the Licensing and Catering Legislation, which means that no alcohol is served to visitors under the age of 18. The organization does not serve alcohol on site to persons under theage of 18. If in doubt, identification may be requested.
6B.4 It is not permitted to bring food, drinks, glassware, cans, bottles, spray cans, fireworks, (fire) weapons and sharp objects onto the grounds of the forest theatre.
6B.5 It is not allowed to bring folding chairs, parasols, umbrellas and steps.
6B.6 It is not allowed to make photo or video recordings with professional equipment without the permission of the organization. Detachable lens cameras are not allowed. Whether professional equipment is used is solely at the discretion of the organization.
6B.7 When entering the event, you agree that you can be recorded on image and/or sound carriers and that theseimages can be made You cannot derive any rights from this.
6B.8 Entering the event site is at your own The organization is not responsible for any form of physical or mental injury as a result of the visit.
6B.9 The organization and its partners are not responsible for damage to or theft or loss of property belonging to visitors.
6B.10 It is not permitted to distribute advertising materials before, after and during the Live at Amsterdamse Bos, unless permission has been given by the organization. Cleaning costs will be recovered from the relevant provider.
6B.11 You are obliged to follow the instructions of the security or employees of Live at Amsterdamse bos at all times.
6B.12 Pets are not allowed during the concerts.
6B.13 The organization has the right to deny visitors access to the festival without refund of entrance fees, if these rules are not adhered to or instructions from the organization are not followed. In case of doubt or discussion, theorganization or the person responsible is always right.
6B.14 Smoking is only allowed in the designated smoking area and not in the stands.
6B.15 Visitors to the event will be checked/searched at the People who refuse to cooperate can be denied access to the festival, without a refund of the entrance fee.
6B.16 Purchased coins are only valid on the evening of purchase and will not be taken back at the end of the evening.
6B.17 It is also not permitted to crowd surf, make fire(s) and/or perform commercial activities at the event location,and/or make offensive, discriminatory or insulting statements in any way or use such signs. to wear or distribute. Wearing football shirts, motorcycle club clothing and other clothing with group-specific texts is not allowed.
7.1 You can only pay with a debit card in the Bostheater.
7.2 If an (international) artist brings merchandise to sell, he or she may choose not to have the sale go through the Bostheater. In that case, the merchandise of the artist can only be paid for with cash.
7.3 The organization is not liable for any damage resulting from loss or theft of payment instruments.
7.4 In the event of malfunctions, maintenance work and/or security measures, it may be necessary for the organization to stop
8.1 By entering into an agreement with the organization, (personal) data of the visitor can be collected, recorded andstored in a data This (personal) data provided by the visitor will be processed by the organization in accordance with its privacy policy, which can be consulted on the website(s) of the organization (liveatamsterdamsebos.nl).
8.2 The organization handles the (personal) data obtained with care and processes it exclusively in accordance with thePersonal Data Protection Act and, as of 25 May 2018, the General Data Protection Regulation.
8.3 When concluding the agreement with the organization, the visitor gives explicit permission for the processing of(personal) data in accordance with the privacy policy of the organization.
8.4 It is possible that image and/or sound recordings will be made of the event and the visitors and recordings will be made public or reproduced, without the organization or third parties being or will be owing compensation to the visitor. In addition, media partners selected by Het Amsterdamse Bostheater may make audio and/or audiovisualrecordings for concert registrations and/or promotion of the Event.
8.5 Any neighboring and/or copyright and/or portrait rights are hereby transferred by the visitor to the organization without any restriction. The transfer covers all possible existing and future forms of exploitation of the aforementioned recordings. If for any reason the provisions here do not result in the aforementioned rights being transferred to the organisation, the visitor will unconditionally cooperate in the transfer by completing and signing a document intendedfor this Furthermore, the visitor irrevocably waives the right to invoke his/her personality rights.
8.6 For the safety of the Visitor and the security of persons, buildings and sites, camera surveillance may take In the event of calamities, these recordings can be handed over as supporting material to government agencies, including the police and judicial authorities.
9.1 These general terms and conditions are exclusively governed by Dutch law.
9.2 Any disputes, of whatever nature, that arise between a visitor and the organization as a result of (use or applicationof) these general terms and conditions and/or related agreements, will be submitted exclusively to the competent court in Amsterdam.