Frequently asked questions
Do you have a question? Please check below to see if your question is listed. Can’t find the answer? Send us an email:
For general questions about our theatre, about theatre ticket sales and reservations: publiek@bostheater.nl
For questions about your concert tickets: klantenservice@eventim.nl
For other questions about concerts: info@liveatamsterdamsebos.nl
For press-related questions: pers@bostheater.nl
You can reach us by phone from May between 12 AM and 5 PM via the options menu on number 020-6700250. Please outside these hours email your questions to the above email address. We’ll try to reply within 24 hours.
General Questions 
Ticket sales 
Route and accessibility 
Bostheater and the weather 
Accessibility 
Food and beverages during theater and film evenings 
How to pay at the theater 
House rules and terms and conditions Popular questions
Where can I register for your newsletter?
Is there a waiting list for sold-out performances?
A waiting list is only available for the major summer theatre spectacle if the performances are sold out.
How does it work? If the performance is sold out, press the ‘waiting list’ button. You can leave your email address there. If a ticket becomes available, the first person on the waiting list will receive an email. This person has fifteen minutes to purchase the tickets. After 15 minutes, the next person on the waiting list will be emailed. Your registration on the waiting list therefore gives no guarantee that the ticket is actually yours, but you will know it as one of the first.
General Questions
What time does the theater open to the public?
That differs per day.
- On a concert day, the theater opens at 6:00 PM.
- On an evening with a theater performance, the theater opens at 6:30 PM and for matinee performances (on Saturdays) at 2:30 PM.
- With children’s performances, the theater is open 30 minutes before the start of the performance.
I lost something in the theatre, what can I do?
Can I reserve a seat in the theatre?
For safety reasons, it is not permitted to bring your own chairs.
You are allowed to bring your own cushion for theatre performances. Since the summer of 2022, every bench has a backrest.
If you require any other facilities or assistance, please contact the Amsterdam Forest Theatre at publiek@bostheater.nl. We will be happy to discuss the available options with you.
Can I bring my own chair or cushion?
For safety reasons, it is not allowed to bring your own chairs.
If you need other facilities, please contact the Bostheater via publiek@bostheater.nl. We can then look into the possibilities.
Can I bring my photo or video camera to the Bostheater?
Would you like to make (professional) recordings or photos in the Bostheater? Send us an email: pers@bostheater.nl
Where can I register for your newsletter?
Can I stand during concerts or are there seats?
The venue consists of a grand stand. There are no specific standing places. Every ticket holder is entitled to a seat. These seats cannot be reserved.
If you would like to use a wheelchair space, please send an email to publiek@bostheater.nl. This can be done up to one day before the show.
Please note: your reservation for a wheelchair space is not an admission ticket.
Are there sanitary facilities?
Of course. These are located 25 meters from the main entrance, just outside the theater. Needless to say, you can use these facilities during a performance or concert.
There is also a wheelchair-friendly toilet.
Are there lockers available to store my belongings?
There are no lockers available on the grounds of the Amsterdam Forest Theatre.
You are allowed to bring larger bags inside, which can easily be stored under the benches in the seating area.
We also strongly advise not to leave any valuables in your car.
Ticket sales
How can I buy tickets?
You can buy your ticket online via the ticket button that is indicated at the event on the website.
It is also possible to buy a ticket at the box office of the theater, provided that the show is not sold out. When the performance is sold out, this will be stated on the website.
I have a question about my tickets. Who can I contact?
Tickets for the theater performances and film evenings are sold via Voordemensen.nl. If you have any questions about ticket sales, please send an email to publiek@bostheater.nl
If you have a question about your concert tickets, please contact the Eventim customer service via 0900-1353 or via klantenservice@eventim.nl. If you have other concert questions, you can send an email to info@liveatamsterdamsebos.nl. Other information about the concerts can be found at www.liveatamsterdamsebos.nl
Printing (e-)tickets is not good for the trees, what should I do?
You can simply show your e-tickets digitally on your phone.
Tip: the internet in the Amsterdamse Bos is not optimal. Download the e-tickets at home or take a screenshot before heading of into the woods of Amsterdam.
I have not received an e-ticket, what should I do?
Concert tickets: Ticket sales for the Live At Amsterdamse Bos concerts are sold via Eventim. You can find purchased concert tickets in your Eventim account. To do this, log in to Eventim.nl. If you have any other questions about your concert tickets, please contact Eventim customer service on 0900-1353 or through klantenservice@eventim.nl.
Can I cancel my tickets?
It is not possible to cancel your purchased tickets.
Tickets for the theater performance and film evenings can be changed to another performance date up to 7 days before the start of the performance, provided that seats are available. If you want to make use of this, please send an email to publiek@bostheater.nl. In this email, state the order number and/or the name under which the tickets were booked and the date to which you want to have the tickets rebooked.
Can I transfer my tickets to another date?
Tickets for the theater performance and film evenings can be changed to another performance date up to 7 days before the start of the performance, provided that seats are available.
If you want to make use of this, please send an email to publiek@bostheater.nl. In this email, state the order number and/or the email under which the tickets were booked and the date to which you want to have the tickets rebooked.
I lost my tickets, what should I do?
Concert tickets: Ticket sales for the Live At Amsterdamse Bos concerts are sold via Eventim. You can find purchased concert tickets in your Eventim account. To do this, log in to Eventim.nl.
The performance has been cancelled, can I get my money back?
If the performance is canceled before the start or within the first 50% of the playing time, you will receive your purchase amount back. In case of cancellation, ticket buyers will receive an email within 24 hours with further information.
If the performance is canceled after 50% of the playing time, the above compensation will not apply.
Is there a waiting list for sold-out performances?
A waiting list is only available for the major summer theatre spectacle if the performances are sold out.
How does it work? If the performance is sold out, press the ‘waiting list’ button. You can leave your email address there. If a ticket becomes available, the first person on the waiting list will receive an email. This person has fifteen minutes to purchase the tickets. After 15 minutes, the next person on the waiting list will be emailed. Your registration on the waiting list therefore gives no guarantee that the ticket is actually yours, but you will know it as one of the first.
Can I gift a performance in the Bostheater to someone?
Absolutely, we think that’s just fantastic! If you would like to order a gift voucher, please send an email to publiek@bostheater.nl and state the name of the performance and the number of people you want to gift a performance to. You will then receive a payment link. After payment, the gift voucher will be emailed to you.
Unfortunately, this option is not possible for concerts.
From what age do I have to buy a ticket for my child?
Theatre performances and film: the age recommendation varies per theater performance or film viewing. The age recommendation is stated on the page of the performance. All visitors must have an entrance ticket, including children younger than the recommended age. However, we do not recommend bringing children younger than the recommended age. Babies up to 12 months old can enter for free.
For children’s performances, children up to 12 years old can use a child ticket.
Concerts: For concerts, our concert partner does not apply any age restrictions. Everyone, regardless of age, must have a valid admission ticket. However, we advise against bringing children to concerts. If you do choose to bring your child, you are as a parent or guardian responsible for providing appropriate hearing protection for them.
Route and accessibility
What is the address and the route to the Bostheater?
The address of the Bostheater is:
Duizendmeterweg 7, 1182 DC Amstelveen.
Click here for the route on Google maps.
You can come to the theater by bicycle or car.
The Bosbaan is closed, what does this mean?
The Bosbaan (the main road to the theater) is closed during rowing events. The theater can then still be reached via the alternative route.
Usually the Bosbaan closure lasts until about 6 p.m.
I'm coming to the venue by bike, is there lighting in the Amsterdamse Bos?
The Bostheater is easily accessible by bicycle. In the forest, the road is marked with lights on the street. Hoewever it can be very dark so it is advisable to have bicycle lights on your bicycle.
Is there a bicycle shed at the theatre?
Yes, there is an illuminated bicycle shed at the beginning of the walking path to the theater (it is about a 2-minute walk from the bicycle shed to the entrance)
Can I park my bicycle anywhere in the forest?
No, it is not allowed to park your bicycle anywhere. For safety reasons, all bicycles must be parked in the bicycle shed.
I am coming by car, can I park at the theatre?
There is plenty of parking space 200 meters from the theater entrance. Parking at the Bostheater is free. This parking lot is not guarded.
Can the Bostheater be reached by public transport?
Unfortunately, the Bostheater is not easily accessible by public transport. The nearest stop is the Amstelveense weg. From this stop it is a 40 minute walk to the theatre.
In this case, we recommend that you rent an OV bicycle at trainstation Amsterdam Zuid.
For more information about renting an OV-bike, click here.
How far is the walking from the bus stop to the theatre?
It is more than a 40-minute walk from the bus stop on the Amstelveenseweg/Van Nijenrodeweg to the Bostheater. Cick here to find the nearest stop on Google Maps.
Bostheater and the weather
The Amsterdam Forest Theatre is an open-air theatre. Will I stay dry?
No, unfortunately our seating area is not covered; if it rains, you will not stay dry.
Will the show go ahead in bad weather?
In principle, the performance always goes ahead, except when weather conditions pose a safety risk to visitors, cast, or crew.
If a performance does not take place, this will be announced on the homepage of this website no later than around 6:00 PM.
Can I use an umbrella in the seating area when it rains?
The use of umbrellas in the seating area is not allowed during performances or concerts, as they may obstruct the view of other visitors. During concerts, umbrellas will be collected at the entrance.
We recommend bringing a poncho or rain suit instead.
Accessibility
Is the theater wheelchair accessible?
Yes, the theater is wheelchair accessible.
If you already have a ticket for a performance or concert and you want to use a wheelchair space, please send an email to publiek@bostheater.nl. This can be done up to a day before the start of the performance. Please note: your reservation for a wheelchair space is no admission ticket.
We ask you to be present at the theater at least 45 minutes before the start.
The number of wheelchair spaces are limited, we do our best to provide everyone with the best possible place.
Are there wheelchair accessible toilet facilities?
Yes, there is a wheelchair accessible toilet.
Are there disabled parking spaces?
There are disabled parking spaces. From this parking lot it is another 200 meters to the theatre. If it is not possible to cover this distance, it is possible to drop people even closer to the theater. This is only possible with the guidance of the Bostheater team (as this is a pedestrian area). If you need this guidance, please send an email to publiek@bostheater.nl.
Please note: unfortunately we cannot reserve these parking spaces for you, because it is a public parking facility for the entire Amsterdamse Bos.
Are there facilities for the hearing impaired?
Yes, headphones are available for the hearing impaired upon request. Send an email to publiek@bostheater.nl.
Are there facilities for people with visual impairment?
Sometimes we work together with Stichting Komt dat zien (Come and watch Foundation) to make a live theater experience possible for people who are blind or visually impaired. If this is the case, we will announce this on the performance page.
Dogs, including guide dogs, are welcome in the theater.
I would like a seat with a backrest, is this possible?
Every seat at our venue has a backrest. So you don’t have to reserve places if you need a backrest.
Are performances accessible to non-Dutch speakers?
Accessibility for non-Dutch speakers depends on the programme. Look at the information block of the event for more information.
Accessibility for animals
In principle, dogs are welcome in the theater, as long as they are on a leash and do not cause any disturbance. We ask visitors with a dog to take a seat on the side, so that when the dog becomes restless, you can easily walk away with the dog.
During concerts dogs are not allowed.
Can I bring my baby to a performance?
Yes, you can bring your baby to the performance, although we do not recommend it. If you want to take your baby with you to our venue, we do ask you to take a seat at the side of a grandstand section so that when the baby cries, you can walk away to comfort your baby. In addition, the baby (possibly in a seat or cradle) may not take a seat in the stands. You are also obliged to provide hearing protection for your child.
Food and beverages during theater and film evenings
Can I buy food and drinks in the theatre?
Yes, the theater bar is open during all performances.
This year, we’re bringing that holiday feeling to you by teaming up with Holy Moly Pizza. They bake delicious, fresh, authentic Roman-style pizzas right on-site, featuring crispy crusts and premium Italian toppings. And holy moly, are they tasty!
You can order the pizzas on-site, so there’s no need to book in advance.
Can I BBQ or cook in the stands?
It is not allowed to barbecue or prepare food in any other way (gas stove / heating stove) in the grandstand. This is allowed in other places in the Amsterdamse Bos.
Can I bring my own food and drinks during a theater performance or movie night?
Food and beverages during concerts
Can I bring my own food/drinks to concerts?
It is not allowed to bring your own food and drinks during the concerts. During concerts there are several stalls where you can order drinks and food.
Do you recycle? If so, how?
Yes, the drinks are served in specially recyclable plastic. These cups are collected separately so they can be recycled again.
How to pay at the theater
How can I pay at the theatre?
In our venue you can only pay with a debit card. Due to safety we do not accept cash.
However, if an (international) artist brings merchandise to sell, he/she/they may choose not to have the sale go through the Bostheater. In that case, merchandise from the artist in question can only be paid for in cash.
Do you want to buy merchandise? Please bring cash just to be sure.
Do you work with coins?
No, as of summer 2023 you can only pay by debit card in our venue.
House rules and terms and conditions
Where can I find the house rules?
You can find our house rules here.
Where can I find the general terms and conditions?
You can read the terms and conditions here.
Where can I read how you handle my personal data?
You can obtain information about the use of your data here.
Did you not find your answer? Contact us
Contact details
Het Amsterdamse Bostheater
De Duizendmeterweg 7
1182 DC, Amstelveen
Nederland
publiek@bostheater.nl
+31 (0)20 6700250
Business information
IBAN: NL85 ABNA 0833129120
KVK: 41207714
BTW-nummer: NL008633587B01